Here to help

Naura Support

For help with Naura, email cameronellis.ellis@gmail.com. Tell us what happened, your device model, and your iOS and Naura versions. Please do not send passwords or payment details.

Audio and downloads

Check your volume, connected headphones, and internet connection. If a track will not load or play, include its name and the point where playback stopped in your message.

Screen Time and earned access

Naura uses Apple Screen Time permission to manage the apps you select. You can review that permission in iOS Settings. If an unlock or earned balance seems incorrect, tell us which exercise you completed and when.

Subscriptions

Manage or cancel Naura Unlimited in iOS Settings by tapping your name, then Subscriptions. Use the Apple Account that made the purchase when restoring access. Apple handles App Store billing and refund requests.

Account and privacy requests

For account access, correction, or deletion requests, contact the email above. Read our Privacy Policy and Terms of Use for more information.